Privacy Policy for The RiteScreen Company, LLC

Last updated: 11/28/2022

This website accessible from www.ritescreen.com or sales.ritescreen.com (the “Site”) is owned and made available by The RiteScreen Company LLC and its affiliates (individual and collectively, “RiteScreen”, “we”, “us”, or “our”).

At RiteScreen, accessible from www.ritescreen.com or sales.ritescreen.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by RiteScreen through the Site by us or our suppliers and how we or our suppliers may use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us via the methods identified below.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in RiteScreen. This policy is not applicable to any information collected offline or via channels other than this website.

Changes to this Privacy Policy

We reserve the right to update this Privacy at any time. All updates will be effective immediately upon posting of the updated Privacy Policy on the Site. Material changes will be clearly posted on the Site or otherwise communicated to you.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. Further, by accessing or using the Site, accepting the Terms of Use, or by entering into any other agreement with RiteScreen that governs access to or use of the Site, you agree on behalf of yourself and any organization or company that you represent (together, “you”) that you have read and understand this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Site.

This Privacy Policy is incorporated into and made a part of the Terms of Use and any other agreement that references this Privacy Policy or that governs access to or use of the Site.

Information we collect

Personal Information. You can visit the Site without submitting your personal information to us but you will be required to provide your personal information in order to sign up for an account on the Site (where that option is available), or order or purchase products on the Site (where that option is available), and to use certain other tools and features on the Site. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. We will collect any personal information from or about you that you choose to provide to us, which may include, without limitation, your first and last name, physical address, telephone number, email address, and payment information. We will use your personal information as described below in this Privacy Policy, including to set up and administer your account and to communicate with you. Additionally, if you provide a mobile or other telephone number to us, you consent to receiving text messages and telephone calls from us for customer service purposes and support, in the event we cannot reach your through email with regard to an order you may have placed, and to the extent permitted by applicable law.

Contact Form, Quotes, Requests for Support or More Information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

User Generated Content. You are responsible for any data, information, images, messages, documents, and other content that you enter, submit, create, post, upload, transmit, or otherwise provide through or using the Site (as those features may be available). All user-generated content is provided at your own risk. We cannot guarantee that user-generated content you provide will not be viewed by unauthorized persons. You understand that, even after removal, copies of user-generated content you have provided may remain viewable in cached and archived pages and may have been copied or stored by Internet archives and other Site users. We may make user-generated content available, including publicly available, to other Site users and to the public, as applicable and at our sole discretion, and may use and disclose user-generated content for the purpose for which it was provided as indicated at the point of collection.

Job Applications. If you submit a resume, job application, or related materials or other information to us, we may use that information to evaluate your qualifications and consider or respond to your inquiry or application. Your submission of a resume, job application, or related information does not in any way require RiteScreen to review that information or consider you for employment. To view career opportunities at RiteScreen or to submit a job application you may be redirected to an online career portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal.

Order and Payment Information. We request information from you when you fill out an order form or otherwise purchase products or services through the Site. To purchase products using the Site, where that option is available, you must provide your contact information (e.g., name and shipping address) and the applicable payment information. All purchases made using the Site must be made by credit card, debit card, or by linking your purchase to your applicable third party payment accounts (e.g., Amazon Prime or PayPal) where that option is available. RiteScreen does not directly access, handle, or store credit or debit card information submitted through the Site. When you make a purchase, you will be redirected to an online portal operated by a third party. We encourage you to review any terms and privacy policies posted on that portal, as such terms and privacy policies will apply to personal information you provide to such third parties in connection with purchases made via third party portals. To make a purchase using the Site, you will need to provide your linked account information as described above (where that option is available), your name and your credit or debit card type, number, expiration date, security code, and billing address. This information is used for billing purposes, to complete the applicable purchases, and to fill your orders. If we have trouble processing an order, we may use this information to contact you. Notwithstanding the foregoing, or anything to the contrary contained in this Privacy Policy, if you represent a business that has entered into an agreement with RiteScreen, the payment terms in the applicable agreement will govern and control.

Credit Application. The Site allows you to download a credit application or to apply for credit on the Site. The application will require you to provide, for example, the name of your company, type of credit request, billing address, contact information (e.g., name, phone number, address, and email address), shipping address, and other sales or tax information (including for example, W-9 forms and sales tax exemptions). We use the credit applications to analyze your credit worthiness, suitability for credit terms, to run a trade reference check, or to pay for products via credit card.

Registration and Logins. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. Once you are registered (where that option is available), when you login to your account, we will collect your login username, password, and email address (if applicable).

Marketing Communications. If you sign up or otherwise opt in to receive updates, promotions, or other communications from us, you will need to provide your email address. We will use this information to send you RiteScreen updates and promotional and other electronic communications. You may opt out of receiving updates and other emails from us at any time by following the unsubscribe instructions in the applicable email. We may use third-party email providers, such as HubSpot, to deliver these communications to you. We encourage you to review HubSpot’s Privacy Policy to the extent it applies.

How we use your information

We use the information we collect in various ways, including to or for:

  • Provide, operate, and maintain our website
  • Administer your account and to provide customer support or information that you request
  • The purpose for which it was collected either identified to you at the point of collection or as otherwise set forth in this Privacy Policy
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • To respond to government and law enforcement orders, including, for example, subpoenas, court orders, and valid law enforcement requests or other legal processes
  • A change in control, acquisition, merger, reorganization, or asset sale (in whole or in part) to the extent the collected information is one of the assets transferred or acquired by a third party

We may also combine Collected Information with other information in our possession for purposes of using information as described in this Privacy Policy.

We may disclose the information collected through the Site, including, without limitation, personal information, to our suppliers and service providers as necessary for us to provide the Site and our products and services to you, to engage in the use and sharing of your information as permitted by this Privacy Policy, and as may be otherwise required or permitted by applicable law. These third parties, including, without limitation, our website and software providers, information technology security providers, marketing and public relations service providers, and email service providers. Our suppliers are authorized to and may use and disclose your information as necessary for them to provide the applicable products and services to us and as provided by their own privacy policies.

With your consent, we may use and share your information, including, without limitation, your personal information, in ways not specifically described in this Privacy Policy.

Email Communications and Communication with You

We may use your information to communicate with you about orders you place with RiteScreen or products you purchase from RiteScreen. This may include, without limitation, sending you emails you to update you on the status of your order or calling the telephone number that you provide us, as described above in the “Information We Collect” section of this Privacy Policy.

Promotional Communications

We may use your information to send you promotional communications about RiteScreen and our products to the extent permitted by applicable law and in accordance with your preferences. In order to provide you with a personalized experience, these communications may be tailored to your preferences based on, for example, inferences we make using your visits to the Site or the links you click on in the emails. We will only send you promotional or marketing email communications where you have opt-in or otherwise consented to or accepted such communications. You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions contained in the email, where applicable, or by contacting us using the contract information below. Note that even if you opt out of receiving promotion communications from us, you may still receive administrative communications from us with respect to your use of the Site.

Log Files

RiteScreen follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, RiteScreen uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

The Site may use both cookies that we implement, and cookies implemented by our suppliers and other third parties. “First-party” cookies allow your browser to talk to the actual website that you are visiting, whereas “third-party” cookies allow your browser to talk to third-party websites, such as the source of an ad that appears on the website you are visiting or a third-party analytics provider.

Most browsers automatically accept cookies. Browsers generally also allow users to manage cookies in the browser’s settings. For example, a browser may allow you to reject cookies from certain websites, reject certain types of cookies regardless of the website, reject or disable all cookies from all websites, and/or delete cookies stored previously. Some browsers also give you the option of being notified every time a cookie is sent to your browser by a website. You can disable or limit cookies but doing so may impact your use and enjoyment of the Site and other websites. For example, the Site may not be able to be personalized for you, may no longer capture or remember your preferences or other choices you have made on the Site in the past, and may not remember your name or contact information.

Changing your cookie preferences in one browser will not necessarily carry over to other browsers, so you may need to adjust your preferences each time you get a new computer, install a new browser, upgrade an existing browser, or alter or delete a browser’s cookie file.

Our suppliers may use cookies and tracking technologies, such as pixel tags, to track Site visitors across the Internet to understand how you get to the Site and for the analytics purposes disclosed in this Privacy Policy. We do not have access or control over these cookies and this Privacy Policy does not cover the use of third-party cookies.

The types of information collected by a cookie and the purposes for which that information is used depends on the type of cookie. By way of illustration, the types of cookies used, the types of information collected by those cookies, and the purposes for which that information are used are described below. We may combine information collected by cookies with other Collected Information.

  • Operationally necessary cookies (also called essential cookies). These are cookies that are required for the operation of the Site. For example, these cookies are required to identify irregular website behavior, prevent fraudulent activity, and improve security. They also allow users of the Site to make use of its functions. Without these cookies, features and services you have requested will not be able to be provided.
  • Functional cookies. These cookies allow us to offer you enhanced functionality when accessing or using the Site. This may include to remembering choices you make, for example, remembering your preferences or settings, remembering if you reacted to something on or through the Site so that you are not asked to react to it again, remembering if you have used any feature of the Site before, remembering your username or preferences, remembering if you have used any feature of the Site before, restricting the number of times you are shown a particular advertisement, and enabling social media components. If functional cookies are disabled, various functions of the Site may be unavailable to you or may not work the way you want them to.
  • Performance cookies (also called analytical cookies). These cookies assess the performance of the Site, including as part of our analytic practices to help us understand how visitors use and interact with the Site, for example, which pages on our websites users visit most often. These cookies also enable us to personalize content and remember your preferences. These cookies help us improve the way our websites work and provide a better, personalized user experience.
  • Advertising or targeted cookies. These cookies record your visits to the Site, the pages you visit on our websites, and the links you have clicked. They gather information about your browsing habits and remember that you have visited a particular website. RiteScreen and its third-party advertising platforms or networks may use this information to make the Site and its content more relevant to your interests (this is sometimes called “behavioral” or “targeted” advertising and is further discussed above). These cookies are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. To find out more about interest-based ads and your choices, please visit the Digital Advertising Alliance, the Network Advertising Initiative, the Interactive Advertising Bureau (IAB) Europe, http://www.optout.aboutads.info, and http://www.youronlinechoices.com.

A cookie can either be a “session” cookie or a “persistent” cookie. Session cookies exist only for so long as you are visiting the applicable website. Session cookies are typically deleted or removed when you exit or quit your browser application. Persistent cookies exist for a set period of time, for example, six months or one year. Each time you visit a website that has implemented a persistent cookie, that cookie will remain active until its predetermined expiration date. You can also manually delete persistent cookies as discussed above.

The Site may also use the following types of tracking technologies: web beacons (also called clear GIFs), flash cookies, and pixels (also called pixel tags). Web beacons are tiny graphics with unique identifiers that functions similar to how cookies function but, in contrast to cookies, web beacons are embedded invisibly on websites. Flash cookies collect and store information about your use of a website and are commonly used for advertisements and videos. Pixel tags can be placed on websites or within emails to track your interactions with those websites and when emails are opened.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Analytics

The Site may use third-party analytics tools to collect and process data about your use of the Site, including when you visit the Site, URLs of the websites that you visit prior to visiting the Site and when you visit those websites, and IP addresses assigned to the devices from where you access the Internet. If applicable, the analytics providers may set and read cookies to collect this data and your web browser will automatically send data collected by those cookies to our analytics providers. Such analytics providers use this data to provide us with reports that we will use to improve the Site’s structure and content.

For more information on how Google uses this data, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps. To prevent this data from being used by Google Analytics, follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each browser you use. Using the Google Analytics Opt-out Browser Add-on will not prevent RiteScreen from using other analytics tools and will not prevent data from being sent to the Site itself or to Google. For more information about how Google Analytics uses cookies to measure user interactions on websites, visit Google Analytics Cookie Usage on Websites. You may disable cookies as discussed below, but that may impact your use and enjoyment of the Site.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on RiteScreen, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. The information collected may be associated with your personal information.

The Site may use or participate in advertising networks and related advertising services that are managed and provided by third party advertising servers, advertising agencies, technology vendors, and research firms, including, for example Google advertising services or advertising services provided by Facebook (d/b/a Meta).

Through Google’s advertising services, Google uses Internet searches, cookies, and similar identifiers e.g., pixel tags) to collect information about your visits to the Site and your interaction with our products to generate targeted advertisements to you on other websites that you visit across the Internet.

To opt out of remarketing advertising provided through Google, to customize your ad preferences, or to limit Google’s collection or use this information, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.

If you have a Facebook account but do not wish for Facebook to collect data relating to you via the Site, we suggest that you take the steps outlined under the “Social Media” section below.

To change your preferences with respect to certain online ads and to obtain more information about third-party ad networks and online behavioral advertising, please visit the National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Please remember that changing your settings with individual web browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads from time to time. Your device may also include a feature (“Limit Ad Tracking” on iOS or “Opt Out of Interest-Based Ads” on Android) that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

Social Media

The Site may allow you to connect to and share information with social media platforms and we may be required to implement cookies, plug-ins, and APIs provided by those social media platforms in order to facilitate those communications and features. We may share information that you provide us or that we may collect about your use of the Site with those platforms and that information will be subject to their privacy policies. We encourage you to review the privacy policy of any social media platform that you use in connection with the Site. In addition, by choosing to use any third-party social media platform or choosing to share content or communications with any social media platform, you allow us to share information with the designated social media platform. We cannot control any policies or terms of such third party platform. As a result, we cannot be responsible for any use or disclosure of your information or content by third-party platforms, which you use at your own risk.

We are active on social media. You may have the opportunity to comment on those social media platforms regarding RiteScreen and the products we offer and/or to submit or upload related photographs and other materials. RiteScreen reserves the right to post on the Site, other websites, and social media pages any comments, photographs, or content that you post on our social media pages or provide to us through social media.

How We Respond to Do-Not-Track Signals

Due to the automatic collection of data using cookies as described above, we do not honor “do not track” requests. For this reason, your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of information using cookies and other tracking technologies as discussed herein.

Embedded Content

This site incorporates content, including feeds and scrips embedded in the Site’s code, and visible content (e.g., videos), provided by third parties. In some cases, those third parties collect data about how you interact with their content. Such collection and use of your personal information by such third parties is not governed by this Privacy Policy and is subject to the terms and conditions of the applicable third party. For example, we us YouTube and Vimeo to deliver video content to you.

Our Site may use YouTube to make content in video format available to you. By accessing a part of the Sites where videos are available, watching an embedded video, or otherwise interacting with any content made available through YouTube, you signify your agreement with YouTube’s terms and conditions. YouTube collects and otherwise has access to usage data (e.g., what videos you accessed and watched) through videos embedded in the Services as further described in YouTube’s Privacy Policy. YouTube adheres to Google’s privacy policies and principles, part of which allow you to control certain privacy settings and which data are collected. For more information, please visit https://www.youtube.com/howyoutubeworks/user-settings/privacy/.

Information from Other Sources

We may obtain data about Site users from various third-party companies and public sources, whether offline or online (such as publicly available social media profiles), and we may combine that data with the information we collect through the site (including, without limitation, your personal information). This enhances our existing information about our users and customers and improves our ability to contact you and our marketing’s relevancy.

Third Party Privacy Policies and Websites

RiteScreen’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options as described above. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Additionally, this Site may link to, or be linked to, websites or services not maintained or controlled by RiteScreen. RiteScreen is not responsible for the privacy policies or practices of any third parties or any third-party websites, applications, or services. This Privacy Policy does not apply to any third-party websites, applications, or services or to any personal or other information that you may provide to third parties. You encourage you to read the privacy policy for each website, application, and service that you visit or use.

Security

Personal information you provide to us should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up to date. We value your trust in providing us your information; however, no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable. We cannot guarantee the security of information collected about you through the Site, including, without limitation, your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

The following section of this Privacy Policy only applies to California residents.

Collection

Consistent with the “Information We Collect” section and the Privacy Policy above, we collect certain categories and specific pieces of personal data about those users who reside in California. In the prior 12 months, we have collected the following types of categories of personal data, which we will continue to collect:

  • Identifiers: including but not limited to name, telephone number, address, age, email address, or date of birth;
  • Commercial Information: including but not limited to financial account information, credit information (for example, tax information necessary to examine your credit worthiness), payment card information, and billing information;
  • Internet or other electronic network activity information: including but not limited to computer and connection information, IP address and log information as described above, and cookies and other tracking technologies as described further above; and
  • Inferences drawn from the above categories of personal data.

Sensitive Information

We collect and use the following categories of sensitive personal data:

  • Financial account information, including, for example, your credit card or debit card number with your security code, in order to complete transactions and orders that you initiate or engage in. [                                ].

Purposes

We collect personal data for the business and commercial purposes set forth under the “How we use your information” section above.

Sources

Consistent with the Privacy Policy above, we collect certain categories of personal data direct from you and, in some circumstances, third parties. The categories of sources that we collect personal data from in the prior 12 months includes the following:

  • RiteScreen’s third party service providers;
  • Online advertising networks;
  • Third party websites and mobile applications (e.g., websites that share information with us or our advertising partners);
  • Social media companies;
  • RiteScreen’s Site; and
  • Your communications with us.

Disclosures to Third Parties

We sell your personal data as the term “sale” is defined under California law, consistent with the business and commercial purposes set forth in this Privacy Policy. Applicable “sales” made by us of your personal data may include, for example, sharing your personal data with advertising networks in order to deliver you advertisements that are more relevant to you. You have the right to opt out of the sale of your personal data by [                     ].

Pursuant to and consistent with the purposes for collecting your information as set forth in this Privacy Policy we disclose certain categories of personal data to third parties who are considered “service providers” under California law because we disclose your personal data to them for our business purposes. The categories of personal data that we have disclosed in the previous 12 months includes the following:

  • Identifiers: including but not limited to name, telephone number, address, age, email address, or date of birth;
  • Commercial Information: including but not limited to financial account information, credit information (for example, tax information necessary to examine your credit worthiness), payment card information, and billing information;
  • Internet or other electronic network activity information: including but not limited to computer and connection information, IP address and log information as described above, and cookies and other tracking technologies as described further above; and
  • Inferences drawn from the above categories of personal data.

As described in this Privacy Policy above, applicable business purposes for such disclosures include, without limitation, product and service fulfillment, internal operations, prevention of fraud and other harm, and legal compliance.

The categories of third party service providers to which we may share the above categories of information, include, without limitation, payment processing companies, data analytics providers, fraud prevention providers, cloud storage providers, IT service providers, delivery partners, and marketing companies.

California Privacy Rights

California law grants individuals who are California residents certain rights (subject to applicable exemptions or exceptions) in regard to our collection of your personal data. These rights include:

  • The right to request the disclosures of (1) what personal data has been collected; (2) the categories of sources from which the personal data was collected; (3) the business or commercial purpose for collection or selling personal data; (4) the categories of third parties with whom we share personal data; and (5) the specific pieces of personal data we have collected about you;
  • The right to request the deletion of your personal data that we have collected;
  • The right to request the correction of your personal data that we collected;
  • The right to opt-out of the sharing of personal data that is shared for cross-contextual behavioral advertising purposes;
  • The right to opt-out of the sale of your personal data;
  • The right to limit our processing of sensitive personal data to what is necessary; and
  • The right to not be discriminated against due to your exercise of your rights under California law. We do not discriminate against users for exercising the rights granted to them under California law.

Under California law, you can only make a request for disclosure twice in a 12-month period. We will respond to applicable requests within the time required under applicable California law.

Exercising Your Rights

To exercise your rights as described herein, you may submit a verifiable request to us by either contacting us via the methods provided in the “Contact Us” section below or by emailing marketing@ritescreen.com. To opt out of our sale of your personal data, you can follow this link: [       ]. We will respond to request within the applicable timeframe required under applicable California law.

Children’s Information

This Site is not directed at children under 13 years of age. RiteScreen does not knowingly collect any Personal Identifiable Information from children under the age of 13.

Contact Us

If you have questions about this Privacy Policy or our collection, use, or disclosure of information, please contact us via telephone at 1-800-949-4174 or by mail at The RiteScreen Company, 4314 Route 209, Elizabethville, PA 17023.